Privacy Policy

Effective Date: 12/23/2025

Introduction

Welcome to Legal Line Pros LLC (“we,” “us,” “our,” “Legal Line Pros”). This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website legallinepros.com (“Site”) or when you engage our call handling and legal intake services. Your privacy matters, and we take it seriously.

By using our Site or services, you consent to the collection and use of information as outlined in this policy.

Information We Collect

We collect several types of information, including:

A. Personal Information You Provide Directly

Full name
Email address
Phone number
Firm name and contact details
Any information you enter into web forms, intake forms, or provided during calls

B. Call & Communications Data

Call recordings, transcripts, and metadata (date, time, duration, caller ID)
Voicemails, messages, and SMS content
Intake responses and case details you share during call handling

C. Automated & Technical Data

IP address & browser data
Cookies and usage information

This data helps us deliver services, improve quality, report performance, or facilitate lead delivery.

How We Use Your Information

Legal Line Pros uses data to:

Provide call handling, legal intake, and lead qualification services to you and your partner firms
Respond to inquiries and support requests
Improve and optimize our service quality and analytics
Communicate about updates, promotions, or changes to this policy
Comply with legal obligations

We do not sell, rent, or trade your personal information to unrelated third parties.

Sharing & Disclosure

We may share information:

With partner law firms you authorize for intake and follow-up
With third-party service providers that support call routing, CRM integrations, analytics, or hosting
If required by law or to protect legal rights
During business transactions (e.g., merger or acquisition)

We require partners and service providers to only use your information for permitted legal purposes.

Call Recording & Consent

By providing your phone number or interacting with our service, you consent to:

Calls being monitored or recorded for quality assurance, training, analytics, verification, and intake purposes
SMS and phone communications regarding services, marketing, and updates

Where applicable, recordings will comply with applicable federal/state call recording laws.

Cookies & Tracking

We may use cookies, local storage, or tracking pixels to:

Analyze Site usage
Improve user experience
Track conversions

You can control cookies through your browser settings.

Security

We employ administrative, technical, and physical safeguards to protect your data from unauthorized access or misuse. However, no system is 100% secure — and we make no guarantees beyond industry-standard safeguards.

Children’s Privacy

Our services are not directed at minors under 16. We do not knowingly collect personal data from minors.

Your Choices & Rights

Depending on your jurisdiction, you may have rights such as:

Accessing your information
Correcting inaccuracies
Deleting data
Opting out of marketing communications

To exercise these rights, contact us at the address below.

Changes to This Policy

We may update this policy when needed. We’ll notify you via the Site or email when major changes occur.

Contact Information

For privacy questions, data access requests, or complaints:

Legal Line Pros LLC
Email: admin@legallinepros.com
Address: 25 SE 2nd Ave Ste 550 # 810 Miami ,FL 33131